R.R. Systems and Technologies Ltd. is a veteran software company founded in 1989. Our purpose is to develop and produce high quality systems and software applications that are technologically configured to the fields of medicine, health and optometry based on our customers’ needs, areas of expertise and work processes. We configure the necessary developments based on our cumulative experience and knowledge, collaborate with our customers to share professional information, and work together with medical equipment manufacturers and other software houses to create interfaces and different combinations so as to provide a comprehensive multi-purpose solution.
In developing our software, we put an emphasis on providing an overall systemic solution that enables users to manage both business administrative processes and professional medical procedures, by utilizing patient files that are integrated into a single platform. The system provides solutions for the individual user at the clinic, covers the necessary actions for running an entire clinic, medical center or optical store, and even caters to the needs of a large chain of institutes, shops, medical centers or hospitals. It provides a solution to any action, work process, medical test, business / organizational activity, logistical aspect, etc. This includes accounting actions vis-a-vis insurers, distribution of medical information to referring parties, and communication with regulatory organizations (Ministry of Health, Tax Authority, etc.). And at the save time, our system safeguards the patients’ privacy by maintaining information security at every level.
Our service focuses on the health sector, and more specifically on these two fields:
a. The administrative and clinical medical area:
In each of our solutions, we emphasize providing the medical professionals with a complete answer to their needs: a medical file for storing / accumulating / documenting medical information such as imaging tests and diagnoses, the ability to generate answers / treatment instructions / prescriptions, the option of referring the patient to tests / treatments / surgeries, and a feature of providing information and answers to referring parties. The patient’s medical file is updated throughout the entire process by the clinic / medical center / imaging institute, and the information is distributed to all relevant parties. The system enables the staff to refer patients to tests and treatments, to provide them with answers / diagnoses and with instructions for future treatments, to remunerate medical personnel, and perform accounting actions vis-a-vis different insurers based on the agreements the clinic has with them. It provides marketing tools, improves customer relations, makes it possible to expand the clinic’s activities and increase its revenues, and enables the staff to store information and classify it for statistical purposes, research purposes and for sending it to the medical institutions and Ministry of Health.
b. The retail medical area:
This includes optical institutes and shops, speech therapists, audiologists and any other medical field that combines medical activities with retail sales, and emphasizes the medical and clinical aspects.
a. In the field of optometry – eyesight tests, fitting patients with contact lenses, fitting patients with glasses.
b. In the field of audiology – hearing tests, speech therapy, fitting the patient with hearing aids.
The system also addresses the retail aspect and takes into account the medical requirements as well as fashion trends. It assists in providing high quality long term service by covering every necessary aspect: managing the patient’s medical file, providing connectivity to the testing equipment, making and managing appointments, managing the inventory and tills, supporting barcodes, clearing credit cards, guaranteeing checks, interfacing with vendors to create price lists, providing pricing engines, making orders and managing the store’s sales activities. All of these activities are addressed, with the purpose of providing a high quality management solution, improving work processes, increasing staff availability, shortening the time it takes to perform necessary actions, improving customer service, reducing expenses, expanding the shop’s activities, and significantly increasing revenues and profits.