Vision
From the founder’s desk
Rafi Santar
Since the company’s establishment, its development center has been built around a highly professional, experienced team. Our development center employs innovative technologies when developing products that stand at the forefront of services deployed by organizations to benefit their clients. Our consistent and extensive investments in R&D additionally focus on adaptation methods correlating to customized client needs.
Every project, regardless of size, receives our team’s close attention until the final outcome can be noted for uncompromising quality, originality, and effectiveness.
We relate to our clients as partners and our employees as part of the software company’s family, and remain committed to paying close attention to their needs. Our clients enjoy up-close customized oversight by the project manager, who ensures their needs are met, and the work processes and environment suitably fulfill those needs.
Our clients’ ongoing satisfaction with our products is the best metric of success.
My Outlook
Having a finger constantly on the pulse and driving integrated processes which assimilate new technologies must go hand in hand with maintaining previous technologies and solutions, and merging them through mediating procedures.
Trends of interest to clients must be identified early. This helps develop unique solutions for each client, blending creativity with innovative thinking and a fresh, original perspective.
We believe that there’s a vital need to reduce disparities and accessibilize medical services to peripheries in Israel and globally. Achieving this means developing technological solutions which provide equal access to quality medical services independent of geographical location,
Our array of software applications are customized to every sphere and sector in the medical world, based on the needs of users and with their full collaboration when defining the work processes for operating clinical diagnosis, documentation, data retrieval and distribution, and responses appropriate to all stages in the chain of medical care.
Our systemic solutions bridge the clinical medical aspects with the administrative needs of managing clinics, medical institutes, and medical centers.
Our apps also fully address regulatory requirements such as Ministry of Health and Taxation Authority frameworks both locally and abroad.
Originally written in Hebrew (native), the software supports conversion to multiple languages. It allows adaptation to the needs of users in medical centers around the world through a unique translation mechanism which we developed specifically for the software’s smooth functioning.
Service Charter
Provision of optimal, reliable service based on direct communication with each client.
Services provided by a professional skilled team constantly updating on cutting edge knowledge to ensure high quality long term support.
Dedicated attentiveness to each client to ensure consistently high quality professional support and service.
Organizational Management
Company employees are part of the R&D process when producing company solutions and expanding the sales infrastructure. Shaping a homogeneous team and providing all the necessary tools to promote an enhanced sense of belonging, amity and mutual cooperation. Preserving, promoting and expanding our teams of employees.
Marketing & Sales
Our sales system is built on the existing support team, and ensuring continued satisfaction among clients, some of whom have been with us for over 30 years. Our clients help drive new products and expand our circle of users, often by recommending the effectiveness and efficiency of our products to their contacts.
We are open to collaborative business ventures in marketing, sales and support of our solutions abroad, to which end we provide training, remote support and second-line support based on the local agent’s needs.
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Data Security
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